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Position: Account Specialist
Account Specialist candidates must be able to work in a fast-paced environment with the ability to multitask. Attention to detail and communication skills are necessary to succeed in this role.
Account Specialist responsibilities include:
- Quoting countertops for kitchen & bath dealers, contractors, and builders
- Processing orders, confirming job details, and finalizing information for our measure technicians and installation crews
- Reviewing jobs post-template for pricing adjustments and obtaining required documentation needed to proceed with fabrication, including final payment for non-accountholders
- Following through with job issues, documenting all communication in our system, closing out jobs, and submitting for billing
- Answering incoming phone calls and emails with an emphasis on providing superior customer service
- Returning all emails, voicemails, and quote requests by the end of each day
- Assisting with showroom sales as needed
- Being a team player
Benefits include:
- Medical, dental, and vision insurance offered after 90 days of consecutive employment
- 401K eligibility after one year of consecutive employment with employer match options
- Paid holidays after one year of consecutive employment
- One-week paid vacation after one year of consecutive employment, two weeks paid vacation after three years of consecutive employment
- Sick time begins accumulating immediately upon permanent hire (1 hour earned for every 30 hours worked), up to 5 days per year
