Spoke with Mr. this morning… he could not stop raving about his experience with his installation yesterday for his Silestone quartz countertops. He and his wife had some delays on the project, and we were very patient with him throughout the process. The installers (T2 – Dave S. and Brian) did a great job. They were very friendly and willing to take the time to go over what they were doing during the process. He said the top looks like it’s in 1 piece, the seam is so good. Dave and Brian made him feel very comfortable, almost like he had 2 buddies doing the work for him. He and his wife absolutely love the tops and Shell Fab. He said we are a great company to work with, and they plan to highly recommend us to all of their friends and family.
I love my counter top the guys did a beautiful job installing it I’m very pleased ... Please Thank Joe Grew for all his help and putting up with my concerns .. You guys are awesome. I will definitely refer my family and friends thank you again.
Dawn and Gary
We love our countertops! They are absolutely gorgeous. Thank you for all of your help with our project. We would recommend you to anyone!
I want to thank you and your staff for the fast professional service. I was very pleased with my installers. They took the time to explain the process and how to care for my countertops. They were genuinely nice and served your company very well. Thanks!! I will recommend your company to my friends.
Customer was Installed 6/6/18. Absolutely loves his tops, could not stop praising Tim & Alex on Truck 1 with their great work!
“They were extremely helpful, answered all of my questions and Tim did an amazing job on the seam”. He was also extremely pleased with the whole experience start to finish and said he would highly recommend Shell Fab to anyone and will keep us in mind for any future projects!
First let me say that Kelly and I love the counter tops! Thanks for everything. Everyone at Shell Fab was top notch. Mike and Paul did a great job with the measurements and template. It came out perfect. Mark and Tim did a fast, professional, and clean installation. Great job!
And all of you ladies in the office (Jen, Angela, Ashtin, hope i didn’t miss anyone) did a fantastic job keeping things on track and answering our questions. A special thanks to Paul Siwy for all of his help. He made us feel comfortable all along the way. And of course a big thank you to Marty.
Thanks for everything!
Brian and Kelly
The whole experience was great. Everyone was professional and pleasant. You don’t often get that these days. Thanks!
I spoke with Mr. Rawson this morning regarding his install; he is VERY pleased with his counter tops and cannot say enough good things about this company. He stated that every person he had come in contact with during this whole process was extremely professional and a true pleasure to do business with. He was thankful that we were understanding and accommodating when it came to having to reschedule his install due to a family emergency. He asked that I pass this along to Measure Mike, Angela, Jeff & Damon, as well as the owners of Shell Fab.
My counters were installed this morning by Dave and Dave - What a team! Both were professional, friendly and efficient. Counters look great. Thank you!
Mrs. was "gushing" over the tops and entire experience with Shell Fab. She said everyone she's dealt with has been so pleasant. The communication was great and she's thrilled with the tops. She said photos do not do them justice. Great work to everyone involved!
Customer called this morning and wanted to let us know about the work of the installers that came to his home. He is happy with his top, but wanted to commend the installers - They were very professional, clean, swift, and interactive. He was extremely pleased with both of them, and wanted to make sure the message was relayed to their superior.
Spoke to Mr. K this morning regarding his install from yesterday, he and his wife absolutely love their top, and is amazed by our company & installers professionalism. He stated it was been quite some time since he has seen workers like this and wanted to give his thanks for getting everything taken care of so smoothly!
Bob was here first thing this morning. He answered all my questions and explained everything that he was doing. He is a wonderful representative for your company and was great to work with. Thanks so much!
I just want to thank you, the gentleman that measured the countertop, and the two installers. Everyone was very friendly, helpful, professional and on time.
It has been a distinct pleasure working with everyone at Shell Fab, and we cannot express our sincere appreciation for the crew that came out yesterday and how they absolutely helped us in our dilemma and they were gracious and polite during their visit.
Thank you for the privilege to do business with Shell Fab.
Blessings to everyone,
It’s all done, thank you it’s beautiful, your guys were great, very professional, couldn’t be happier. We will be doing 2 bathrooms as well and we will definitely be calling you again.
Mr. Monaco today my husband and I had the distinct pleasure of meeting Ron, he was dispatched to measure a counter top but our project is not at the stage for that component, (we are replacing some cabinetry - - but the purpose of this email is regarding Ron.
He is an excellent representative to Shellfab, as soon as he introduced himself, he thanked us for our business and then gave us the bad news about why he couldn't measure which was disappointing but very accurate.
Ron is very personable, friendly, professional, focused and he mentioned how long he has known you and worked at Shellfab and I said "well you must like who you work with and for, as well as what you do for a living" (ready for this??) his response "I love working for Shellfab and what I do, I take great pride in my job and always treated with respect."
So in summary, we are very happy to be working with your company and we look forward to Ron's return to our home in January.
I would like to thank you for your excellent service for our recently installed counter top. Your staff was very friendly and helpful during the process. A special thank you goes out to Angela for her assistance in getting us through the problems we had along the way.
We definitely will recommend you when we hear of anyone interested in counter tops.
Thomas & Mark
I wanted to share my Shell-Fab experience and request that you pass this on to the owners. First, the name should be Shell-Fabulous. From my very first contact with Shell-Fab, including my conversations and scheduling with you, measuring and installation this project was flawless and exceeded my expectations. Tim was here 3 days and beside high quality to the work, attention to detail and up to clean-up I observed remarkable leadership as he worked with Rich (install of quartz) and Sam on the backsplash tile. Your crew is phenomenal. I've already relayed my comments to Home Depot and by next weekend I expect to get online and post reviews. (I had emergency surgery just before the install so I fell behind in some priorities but know that I am eager and will post reviews about Shell-Fab) I don't do twitter or Facebook but if you have specific sites you would like me to post on, let me know.
Again, my thanks to everyone at Shell-Fabulous --- my kitchen is beautiful. Best wishes to all for an upcoming holiday season.
Thank You! This is the first part of this 6 month cabinet install that went right and on time. The counter tops look great. The guys were very nice and did the work quickly and professionally. I hope you know how much I appreciate you patience and wonderful work you all do.
PS I also have to mention. Thank you for the courtesy of cleaning up after the job. To me that shows professionalism and pride in your work.
Thank you all!
We had pure white Corian solid surface countertops installed in our kitchen. Given our modern design preferences, we chose waterfall sides and a peninsula with a semi-circle overhang. Our home is nearly 30 years old and some settling has occurred so our project posed challenges for both design (measurements) and installation.
We were very pleased with the customer service and professionalism we experienced from everyone at Shell Fab including Angela, Paul, Justin, Bob, Ken and John.
We were particularly amazed by the skill and extraordinary work performed by Ken during installation. He is extremely talented and detail-oriented and a very valuable asset to your company (and hope he is compensated accordingly).
We could not be happier with the way this project turned out and would not hesitate to recommend your company to others.
Everyone at Shell Fab,
Thank you so much for everyone’s hard work in making our very beautiful countertops. Good luck in your new location.
- Bob & Lisa Reiter
"Kitty is so happy with her countertops. It is beautiful. The boys were really nice, polite, neat and tidy. She would have called yesterday when it was installed but she was so enamored with it she needed to calm down first.”
Installers: Zack and Ken Jr.
“I just wanted to tell you that my contractor installed my new countertop/sink, and I am very pleased with your product. It looks beautiful and fit, even with my do-it-yourself measurements. Many issues occurred with other aspects of the renovations, so I am especially pleased that this part was problem-free. Kudos to you and the workmen there at Shellfab.”
“Dear Shell Fab & Design,
Just want to thank you again for all your help and tell you that the countertop is gorgeous. Craftsmanship is exceptional and we are more than pleased. Thanks so very much! Wishing you a happy Holiday Season with friends and family.”
- Pat O.
"MICHELLE!!!!! I can’t even TELL YOU how surprised I was when I walked into my office the other day and saw these GORGEOUS CUTTING BOARDS!!!! You didn’t waste any time!! They’re spectacular. Every single person who walks in or past my office comments on how awesome they are. You’ll be receiving a more formal thanks from me, but I wanted to grab this opportunity to thank you quickly in an email because they’re really beautiful. "
“Dear Shell Fab & Design,
Just a note to thank you and comment on the wonderful staff you have! Angela was so helpful. Nate, Rich and Connor were efficient, knowledgeable and very good at installation and cleaning up! Thank you all very much! I would recommend your company to my friends! Happy Holidays!”
- Sue Rusinski
Again, thanks for doing such a great job on the countertops. Everyone who has seen them is very impressed.
I may bring more business your way!!! I appreciate you staying to the job quote.
I know it took your people a lot of hours to refine the design and that could have been added.
- Marian Snyderman